How to fix problems with the Windows Update cache directory

October 26, 2020 by Owen Faunce


It looks like some of our users received an error regarding the Windows Update cache directory. This problem occurs for several reasons. Let's discuss it now.

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The update cache is a special folder that stores update installation files. It is located in the root directory of your system drive at C: \ Windows \ SoftwareDistribution \ Download.



In this tutorial, you will learn how to clear the Windows Update cache. The update cache is a special folder that stores update installation files. It is located in the root directory of your system drive under C: \ Windows \ SoftwareDistribution \ Download.

What Is Windows Update Cache?

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When Windows Update downloads an update, it automatically tries to install it. Sometimes errors can occur when installing updates. This usually happens when the downloaded update is corrupted and removing the Windows Update cache might fix the problem. When the Windows Update cache is cleared, Windows Update downloads a new copy of the update in order to install it.

If Windows Update is not working as expected, we recommend runningFind the built-in Windows Update troubleshooter. The Windows Update Troubleshooter can be accessed by going to Control Panel, changing to small icons, clicking Troubleshoot, and then clicking the View all link in the left pane.

Sometimes, simply running the Windows Update Troubleshooter may not help you fix Windows Update problems. Clearing the Windows Update cache can fix problems, especially if you are having problems installing updates. This guide will show you how to clear the Windows Update cache in Windows 10.

Fix-1 Restart Windows Update Auto Update Client -

Restarting the Windows Update Automatic Updates client can easily fix this problem.

1. Press the Windows + X keys at the same time, then press Windows PowerShell (Admin) to open a PowerShell window with administrator rights.

Press Win + X, click menu in Windows Powershell (admin)

2. Toupdate Windows Update AutoUpdate client, copy or type this command and press Enter.

 wuauclt.exe / updatenow 

Then close the PowerShell window.

Restart your computer and see if the Windows update process works.

Fix-2 Delete The Contents Of The Software Distribution Folder -

Deleting the contents of the SoftwareDistribution folder may resolve this issue.

1. First you need to enter "cmd" in the search field.

2. Then right-click on "Command Prompt" and select "Run as administrator".

3. First of all, you need to stop some update services, copy and paste these commands one by one and press Enter after each command to run them.

 wuauserv net stop
cryptSvc net stop
Clean stop bits
clean stop msiserver 

4. Press Windows Key + R to start Run.

5. To go to the download folder, copy this line to the launch window and press Enter.

7. Now click on "Software Distribution" in the address bar.

How do I fix Windows Update corruption?

And here are our 14 validated fixes for "Potential Windows Update Database Errors Found":
  1. Use the Windows Update troubleshooter.
  2. Run the System File Checker.
  3. Use DISM tool.
  4. A good start.
  5. Perform cleaning.
  6. Use system restore.
  7. Scan your computer for malware.
  8. Update your drivers.

8. This time, double-click the DataStore folder to access it.

windows update cache directory

9. Selectall files in the DataStore folder, then press the Delete key on your keyboard.

10. Then double-click the PostRebootEventCache.V2 folder to open it.

11. Make sure this folder is empty.

12. First press Windows Key + R to start Run.


A command prompt window

with administrator rights will open.

When all the commands on your computer have completed, close the Command Prompt window.

Restart your computer and after restarting, try updating your computer again.

This should fix your problem.

 C: \ Windows \ SoftwareDistribution \ Download 

Where are Windows 10 updates stored?

The default location for Windows Update is C: \ Windows \ SoftwareDistribution. Everything is downloaded to the SoftwareDistribution folder and installed later. Then use Ctrl + Alt + Del to launch Task Manager and go to the Services tab. Then right click on wuauserv and exit.

6. Then you need to select the entire contents of the folder, then click the" Delete ”to clear the contents of the SoftwareDistribution folder.

13. Then enter" cmd "and simultaneously pressthose Ctrl + Shift + Enter.

14. All that's left to start these services. To do this, run these 4 codes one after the other.

 clean start wuauserv
clean start cryptSvc
Network boot bits
net start msiserver 

How do I change Windows Update directory?

How to change the location of the Windows 10 update download folder
  1. Step one: create a new folder to download updates.
  2. Step 2. Stop the Windows Update service.
  3. Step three: rename the old download folder.
  4. Step 4: Create a symbolic link to the new folder.
  5. Step 5: restart the Windows Update service.



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