Is there a way to fix the hard drive I / O error to the hard drive?

November 07, 2020 by Edward Schneider


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You may encounter an error code indicating a hard disk disk I / O failure. There are several ways to solve this problem. So we'll get to it now. Information about I / O device errors

I / O device error (short for “I / O device error”) usually occurs on external hard drives, SD cards, USB drives, CDs or DVDs. drives when trying to write and read operations on a device in Windows 10/8/7.



Hi everyone, I got the message "The request could not be processed due to an I / O device failure" when trying to access some folders on my drive with a WD external hard drive. Can anyone tell me how to fix I / O error on external hard drive?

If an I / O error occurs, it means that the external hard drive has a serious problem and is no longer available for transferring or editing files. All files and data stored on an external hard drive can be irretrievably lost. Read on to learn how to fix hard drive I / O errors and recover files from an external hard drive.

External hard disk I / O device error

Root Causes Of Hard Disk I / O Failure

  • Outdated drivers
  • The hard disk is not compatible with the operating system platform.
  • The CD / DVD writer and USB port are defective.
  • A free USB or E-SATA cable.
  • Physically damaged hard drive.

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Most device I / O errors can be corrected by checking no connection, disk properties, and so on. There are several solutions to these problems. Before continuing to fix these errors, you must first do the following:

  1. Restart your computer / laptop.
  2. Try to access the disk / device again.
  3. If the problem persists, try accessing the device / disk data on another computer / laptop to make sure the disk or device is not damaged.
  4. The device I / O error has been resolved and you will no longer receive the error message. You are done. If the problem persists, use the following solutions:

How Do I Fix I / O Device Errors?

There are several solutions that you can use to troubleshoot and try to resolve I / O errors. Try these solutions in the following order:

Solution 1. Convincemake sure all cables are properly connected

disk i/o error hard drive

If the drive is external, check that the cable connecting the computer to the drive is working properly. If the cable breaks down, the drive will not work properly. If you have a different cable, try using it and also plug it into a different (USB) port.

Note. Replacing the internal drive cables with a desktop computer is recommended for advanced users only, as many internal components can be easily damaged. Do not try to change cables on a laptop or laptop.

If the above solutions fixed the issue, you're done. If that doesn't fix the I / O issue, skip to solution 2.

Solution 2: Start your computer in a clean boot state

Try restarting your computer to see if any program or driver is conflicting with the drive. Click the links below for more information on how to configure Windows XP or Windows Vista to start in a clean boot state.

If a clean boot solves the problem, maybe on Your PC has an incompatible program or driver. For more information, click the links below for more information on advanced clean boot troubleshooting in Windows XP or Windows Vista.

If this solution fixed the problem, you're done. If this solution does not resolve the I / O issue, go to solution 3.

Solution 3. Change the drive transfer mode in the IDE channel properties

If the transfer mode of the player is changed or is not correct, Windows will not be able to transfer data from the player to the computer. You can fix this problem by switching to the correct transmission mode. To change the transfer mode, follow these steps:

  1. Click the Start button.
  2. Right-click My Computer.
  3. Select the Manage option
  4. from the menu that appears.
  5. In the Computer Management window, select Device Manager.
  6. Expand IDE ATA / ATAPI Controllers. This will open a subset listing the different IDE ATA / ATAPI channels for your computer.
  7. Right click the channel to which the corresponding Search, and select Properties. Usually this channel is the secondary IDE channel.
  8. On the Advanced Settings tab, in the Transfer Mode field, select the PIO option only for the device representing the corresponding drive. Usually this is device 0. Then click OK and close all windows.
  9. Test the reader.

Warning: Do not change the main IDE channel, device 0, as this is usually the system drive. Changing this transfer mode setting may cause your computer to malfunction or not function at all.

If the issue is not resolved after changing the transfer mode for the secondary IDE device channel 0, the drive may be missing. Use the same procedure to restore transfer mode to DMA if available. Then repeat steps 1 through 6 to change the IDE device transfer mode in the following order until the problem is resolved:

  1. IDE main channel, device 1
  2. Additional IDE Channel, Device 1

After changing the settings, be sure to restart the system so that the computer can recognize the changes you made.After restarting, check the settings to make sure they are working. If so, your device should now work properly.

February 2021 Update:

We now suggest using this software program for your issue. Also, Reimage repairs typical computer system errors, defends you from file loss, malicious software, computer system failures and optimizes your Pc for maximum performance. You can fix your Pc challenges swiftly and prevent others from happening by using this software:

  • Step 1 : Download and install Computer Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista - Microsoft Certified).
  • Step 2 : Click on “Begin Scan” to uncover Pc registry problems that may be causing Pc difficulties.
  • Step 3 : Click “Repair All” to fix all errors.


If this solution fixes the I / O error, you're done. If that doesn't solve the problem, try solution 4.

Solution 4. Check device status in Device Manager

You can check the status of the drive in Device Manager to make sure the device driver is working correctly. If there is a hardware issue or software conflict that prevents the device from working properly, Device Manager usually detects the problem. Click the links below for more information on device management in Windows XP or Windows Vista.

If this solution fixed the problem, you're done. If that doesn't solve the problem, go to solution 5.

Solution 5: Contact your hardware manufacturer

Please visit the website or contact your device manufacturer to see if a firmware or driver update is available for download.

Other Solutions For Windows Errors And Poor PerformancePC

The best thing you can do to prevent your computer from receiving more error messages or slowing down your computer's performance is to repair and clean the Windows registry.

Optimizing Your PC recommends performing a free registry scan with the award-winning RegCure Registry Repair Tool. RegCure cleans, repairs and optimizes Windows Registry in less than 2 minutes. And since it's an easy-to-use tool, you don't have to be a computer geek like us.



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